FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
How do I know which product is right for my child?
Every child's sensory needs are beautifully unique. We recommend browsing by age or sensory goal (calm, focus, or engagement). You can also email us we're happy to provide personalized recommendations based on your child's needs.
Are your products safe for young children?
Yes, safety is our top priority. All products are rigorously tested to meet or exceed CPC, CE, CPSIA, ASTM F963, and EN 71 safety standards for their recommended age ranges. Each item is certified and evaluated by certified practitioners to ensure developmental appropriateness and safety. Please check each product's age recommendation before purchasing.
Are your products recommended by therapists?
Many of our products are used by occupational therapists in clinical settings. While every child is different, we curate items that align with therapeutic goals like emotional regulation, fine motor development, and sensory integration.
Do you offer products for teens?
Absolutely! Sensory needs don't disappear in the teenage years. We thoughtfully curate age-appropriate tools that respect teens' maturity while providing the regulation they need from sleek fidgets to calming aids.
Explore our curated list for teens here: https://sensoryspacesolutions.com/collections/teen-sensory-tools-10-years
How long does shipping take?
We offer free shipping on all orders, ensuring that quality sensory toys are accessible to every family. Delivery times vary: in the U.S., standard shipping takes 6-13 business days, while express shipping takes 2-5 business | 3-7 business days. Orders are processed within 1-3 business days, and you'll receive a tracking number via email once your order ships.
How much is shipping? Where do you ship to?
We offer FREE shipping to United States and most of other countries around the world.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
What is your return policy?
At SensorySpace Solutions, we offer a 30-day return window for most items. You can return unopened items in original packaging, unused products. Opened sensory toys, personalized items, and sale items are non-returnable. To initiate a return, contact info@sensoryspacesolution.com Shipping costs are non-refundable unless item is defective.
How can we contact you?
You can reach out to us at info@sensoryspacesolutions.com.
To help us respond to you as quickly as possible, please ensure your message includes a clear subject and begins with a brief description of your inquiry.Please note that automated or generic messages that do not include a specific question or request may not receive a response.
Find answers about our products
Products Information
Are your products available to be purchased as wholesale or as bulk orders?
We do for sure!
Reach out to our team at info@sensoryspacesolutions.com or directly at our number +1 5857554999 with details about your needs, and we'll discuss options tailored to your business.
Where can I find information on sustainability?
What makes our wooden toys special
Our products are thoughtfully designed for sensory development and Montessori-inspired learning. Each piece is crafted from sustainably sourced wood, finished with non-toxic materials, and tested for safety and durability. We focus on open-ended play that grows with your child, supporting fine motor skills, spatial reasoning, and creative exploration.
Why choose SensorySpace Solutions
We believe in quality over quantity. Every toy serves a developmental purpose while maintaining the natural, calming aesthetic that makes our collections beautiful enough to display in your home. Our commitment to craftsmanship means your investment lasts through siblings and generations.
How to care for your purchase
Wood is a natural material that improves with age. Wipe clean with a damp cloth and dry immediately. Avoid prolonged moisture and direct sunlight. Store in a cool, dry place. With proper care, these pieces become cherished heirlooms.
Is this product right for my child
Our collections are organized by age and developmental stage. Check the product details for recommended ages and specific skills supported. If you're unsure, our team is here to help, reach out with questions about which pieces match your child's needs.
Can I see your certificates?
We're committed to providing the highest quality sensory and learning products for your family. While most of our suppliers provide certificates of compliance readily, some certifications may take additional time or unable to provide due to technical processes. Rest assured, every product in our collection is carefully tested and evaluated by certified practitioners for material safety, durability, and developmental appropriateness.
Your peace of mind is our priority.
Where are your products made?
Every piece is thoughtfully designed with natural materials, safety certifications, and developmental milestones in mind. We focus on durability and sensory engagement, toys that grow with your child and support learning through play.
Do you offer samples of your product?
Unfortunately, we don't offer samples at this point, but we're happy to provide 50% discounts on products you'd like to try with our store.
Tip: We believe in being transparent and honest with our customers. If you have questions about our offerings, reach out to our team and we'll be happy to help.
Where can I find more information?
You can reach us at info@sensoryspacesolutions.com or use our contact form.
We're here to help with any questions about our products or your order.
Are your products eco-friendly?
Yes. We prioritize natural materials, minimal packaging, and responsible sourcing. Our commitment to sustainability is built into every design choice.